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| Customer Concentration and Firm Cost Stickiness: Evidence from Chinese Listed Companies in Manufacturing Industry |
| JIANG Wei, DI Lulu, YAO Wentao
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Management School/Center for Management Accounting Research,Jinan University;
School of Economics and Finance, University of Hong Kong |
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Abstract Studies on cost stickiness help reveal the “black box” of firm cost management. In this paper, we examine whether and how customer concentration affect firm cost management from cost stickiness. The results show that, there a U type of nonlinear relation between customer concentration and cost stickiness, and this relation only exists in private firms, there is no effect of customer concentration on cost stickiness in SOEs. Further evidence shows that, the negative relation between proportion of sales from the largest customer and cost stickiness is stronger when the largest customer is private. The paper not only contributes to the literature on economic consequences of customer concentration from financial accounting and corporate finance, but also provides insight on the studies of cost management from supply chain management.
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Received: 18 July 2015
Published: 18 January 2018
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